Implementing SharePoint at Your School

One of the core technologies I recommend for managing information at school is SharePoint, a core element of the Office 365 for Education system. I have mentioned SharePoint in several articles over the past two years and it continues to be a favorite tool at some of our partner schools. And while SharePoint is an enormously popular solution in larger commercial enterprises, it tends to have poor adoption in the Charter Schools community, as well as many other smaller organizations. 

While working with our partner schools, I constantly evaluate the barriers to implementation and have come to the conclusion that the primary reason SharePoint has lackluster adoption is its complexity. My purpose in the next few articles is to explore different ways you access SharePoint and what it can do for your organization.  Like many complex systems, SharePoint can be mastered - and the benefits are quite compelling.

 

SharePoint is a web based technology that allows you to share information from most endpoints with an Internet browser or from one of a myriad of applications on those endpoints. An application can exist on either a desktop or laptop (Windows or Mac), on a tablet (Windows, iOS, Droid), or on your smart phone. Understanding the difference between accessing SharePoint from the browser vs. an application installed on an endpoint is a key to understanding how it works. 

Once you understand the mechanics of connecting to SharePoint, using it becomes a little less confusing. It is probably helpful to also broadly categorize the kinds of SharePoint sites you might use.

SharePoint sites exist in two broad categories. There are public facing (Internet) websites and private facing (intranet) websites. Public SharePoint sites are just like other sites on the World Wide Web, containing images, text, forms, and features. Private SharePoint sites are collections of data that you share internally, or at least share in a controlled manner. Access rights is another very important SharePoint concept and mirror the access rights to files found in all computer operating systems. 

One of the most popular uses of SharePoint is document collaboration, which is often associated with sharing documents as we once did using “Shared” folders. But, this is not just document sharing, rather it includes a wide array of features associated with creating, sharing, storing, distributing, securing, and archiving documents. Furthermore, SharePoint provides clever notifications about your documents and automates the filing of those documents. And finally SharePoint contains a built in search mechanism which enables you to quickly located documents within a variety of site collections – like a Google search, except just for your website.

There are a number of reasons we use SharePoint instead of SkyDrive, DropBox, Google Docs, Evernote, or another cloud based sharing service. It boils down to features, function, and capacity. SharePoint has many features not found in consumer grade sharing sites, it functions well with all types of computing platforms (Windows, MAC, iOS, Droid, etc.), and has the capacity to grow with us into a fully integrated system. Consumer oriented technology that works well for a few users , does not always work well in larger organizations.

Document sharing, the most prevalent use of SharePoint, is the most common starting point for an organization. Unfortunately, many organizations don’t get beyond this functionality to enjoy the more robust features of Sharepoint.

Think of SharePoint as a cloud based shared folder, with all of the advantages and none of the disadvantages of a network “Share”. The advantages are numerous – collaborative work, document libraries, forms repository, document control, revision tracking , anywhere and anytime access, convenience in working from multiple locations, platform independence, and the list goes on.

The disadvantages associated with normal “shared” drives are significant, but do not apply to SharePoint. They include having your document overwritten or deleted by another user – intentionally or otherwise, lack of security for sensitive documents, and lack of controls to prevent simultaneous edits of a document. SharePoint solves all of these and other problems associated with collaborative work.

So how does one access documents on a SharePoint site? There are a number of ways, but they boil down to three overall methods:

1.       Browser based access

2.       Mapped Folders on your computer

3.       Apps or program that automate SharePoint Access

Over the next few weeks, we will address each of these access methods in detail giving you an introduction to the basics of using SharePoint.

With that introduction in mind, let’s take the next few weeks to consider the different ways you can access the SharePoint in your organization. And let’s approach this from the perspective of using Office 365. Few of our schools have the technical resources or capabilities to do SharePoint on premises. It requires servers, configuration, and administration resources that are not typical for most Charter schools.

See you next week...

OneNote – The Swiss Army Knife of Collaborative Work

Being a good Boy Scout, I appreciate having a single piece of equipment that serves so many purposes. And growing up in the troop, I always admired the Swiss Army Knife with so many functions in one little package.
 
Enter OneNote, a versatile and clever piece of software that does many things on many platforms.

As you go about organizing your digital assets, there seems to always be something that doesn’t quite fit. Over the years I have attempted various ways to track snippets of information I knew would come in handy, but did not have a rational way of organizing it. And for about the same number of years, I have noticed this little program in the Microsoft Office suite – OneNote- that I really did not know what to do with.

Recently my need to organize and my curiosity, compelled by a couple of glowing reviews, caused me to take a more serious look at OneNote. Now I use it every day and it has become an indispensable tool.

One Note is a free form (this is not insignificant) program to collect, store, and share information of every imaginable type. It can do text, images, links, tables, video, and all the variants of digital content of which I am aware.  It can be designated public or private, and can be shared with as many or as few individuals as you like in a number of cloud based storage/sharing platforms.

Free form simply means that you can place your pointer on any location on a page an add content in the exact location you desire. Unlike Word, where you start at top left and work your way down the page adding words and images as you go.And once your information is upon the page, you can easily rearrange it without difficulty
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OneNote is similar in function to an old fashioned Notebook, which has tabs or dividers, and pages. And it is useful to think about it in this manner. You can use it as a scrapbook to collect newspaper articles, photographs, handwritten notes, and drawings. You can use it as a small database to track all of your user names and passwords (and make it password protected). You can create tables which will actually calculate totals, much like a spreadsheet.  Then you can organize the various pages where this information resides in a hierarchical fashion with sub pages.

All this is good, but the most impressive feature of OneNote, for me, is the ability to synchronize my collection of information across all of my endpoints. It does little good to take notes on my iPhone, that are not synced to my laptop, my desktop, or iPad. And when I make changes to a notebook in OneNote while working at my desk, I want that information available on my mobile devices as well.

And now we arrive at the point where, with a little background, you can begin to see the potential of this program in the classroom. Imagine creating an instructional document that you wish to share with your students. You have a great teaching platform with OneNote, especially if you want to collaborate with your students on the document. And I don’t mean just share the document, I refer to real time collaboration, where notes and ideas from each individual in a group are simultaneously experienced by the rest of the group.

OneNote has deep integration into the Windows desktop, with special tools that allow you to take snippets of information from your screen and place them right into one of your OneNote pages. Just press the Windows logo key on your keyboard, followed by the letter “S”. Once you define the area you wish to save, the utility prompts you to select a OneNote location.

Another handy ‘built-in’ feature is the “Print To” function within windows, which allows you to redirect any print output into a OneNote page. This is very handy when you need to make a printed copy of something, but are without a printer.

And finally, the wide variety of “Save As” functions provides a way for you to save OneNote pages in a wide variety of formats, including .pdf.

Microsoft Word is great at composing and editing documents, Excel does a great job of organizing rows and columns of numbers, and PowerPoint does a superb job of creating slide shows. But sometimes you just need a place to organize a few paragraphs, a small group of numbers, a few pictures for clarity, and then add hand written notes. Then you need the ability to share your content with others and gain valuable feedback.

OneNote is the one program you can use to do a little bit of everything.  I ignored it for years, but now use it every day. And unlike the trusty Swiss Army Knife, you can actually get OneNote through security at the airport!

Give it a try, you'll be impressed!

Is your data in Synch or in the sink (as in down the drain)?

When it works, it’s a marvelous thing. When it doesn’t it is painful.

That was my observation this week after losing several hours of creative work that originated on my iPad and was supposed to be synched to the cloud. Somewhere between my iPad and the cumulus digitus, my files got zapped. Perhaps it was a cruel joke Apple was playing on me for daring to use a Microsoft (One Note) application on an Apple device, the iPad.

The cause was more likely the result of not following my own advice. Attempting to create content on a consumer endpoint (iPad) rather than a robust workstation did not turn out well.  Although the same thing can happen on a workstation, automatic backups make recovery possible. Not so in my case.

Do you face challenges sharing your files between end different end points and end users? It can be challenging, but once you master the process, it is very useful. Here are a few things you might want to think about.

•  Decide how you will create original documents
• Settle on a file format that is platform independent
• Use infrastructure that is device neutral
• Synchronize your programs automatically (or semi-automatically)

Let’s consider a scenario to demonstrate how this works:

 

Suppose you have documents that you need to diagram, outline, or notate, then share. This is common in the classroom where a teacher creates a lesson plan document, marks it up during a lecture, then posts the document online for students to review.

 

This is not so simple to do on your laptop or desktop (PC or Mac) alone. However, with an iPad or tablet and the right application, it’s a cinch. The problem is that much of the resources, in the form of documents, photo stock, spreadsheets, etc. exist on your laptop/desktop during the creative process; where typing text, inserting tables, or adding photos is a snap. Yet presenting that document during a lecture often means using another medium, such as an overhead or smartboard, where it is not easy to capture the doodles, drawings, diagrams, or annotations on the original document.

 

So the challenge is moving your creative work through its various stages; from your PC, to your iPad or tablet, while retaining the ability to access it on both, plus a web browser for sharing.

 

If you are simply copying an existing document, this is pretty straightforward. But that may not provide you the personalized original document you need. And it really doesn’t matter, because it is the same process described below, with a few steps taken out.

 

So let’s apply the four principles above to our scenario and see how this works:

 

Decide how you will create original documents

 

I start with Microsoft One Note as my creative solution on the desktop. It is a very clever program included in Office Professional and now part of Office 365 Web Apps. Within One note, you can clip articles, snip website pages, insert photos and notate with text on the location of my choice on the page. You can also create tables on the fly if you need to do spreadsheet-like calculations. And while you are at it, embed your video, audio, or other links.

 

One Note is truly an amazing program for organizing stuff in an electronic document on a PC or Mac. You may have another favorite or a program more oriented to the subject matter you teach. But I have not found an equivalent for doing this creative work on the iPad. While great at displaying content, the iPad is very limited with respect to creating original content.

 

Settle on a file format that is platform independent

 

Next I save my document in Adobe’s Portable Document Format. A .pdf is so common now that many don’t realize it originated as the output of Adobe Acrobat, a very powerful program used to manage documents with advanced features to transport, distribute, secure, sign, certify and otherwise manage digital documents.

 

Most of the advanced features in a .pdf are not necessary in the classroom, but the ability to create .pdf’s (as opposed to just reading them) has always been a bit challenging, due to licensing issues with Adobe – the creators of the .pdf standard. You can find an unlimited number of free readers on the internet, but you almost always have to pay (in one way or another) for software to create a .pdf.

 

The benefit of using a .pdf is the ability to view it on virtually any platform and device. Desktop, laptop, PC, Mac, Linux, iPad, iPhone, Android, Kindle, etc. you name a digital device and it reads a .pdf. And all kinds of websites, ftp sites, sharing services, etc., also accommodate .pdf’s.

And backing up one step, the reason I use One Note is that along with its versatility, it (like all Microsoft Office Programs) contains a “Save As” option that includes an option to save the document in a .pdf file format.

 

Use infrastructure that is device neutral

 

Once you have successfully created your document and placed it into a .pdf format, you’ll need to decide where to store it. The variety of choices in this step are mind boggling due to the sheer number of options presented in various apps available for endpoint devices, so be careful. Storing the documents is only one aspect of this process. The capacity to share, download, tag and find, and manage lifecycle or archiving are also important considerations.

 

I am not writing this article oblivious to Drop Box and Evernote, I use both. And you may know of others, there are some very clever apps and programs out there, but my platform of choice is SharePoint. The reason is simple. It is an enterprise level program with deep integration into my organization as a whole and provides a number of other important benefits aside from our discussion here.

 

SharePoint’s adoption is evident in most programs designed to synchronize your data. Just look in the setup menu and you will almost always have an option to save to a SharePoint (or WebDAV) site.

Bottom line is that SharePoint is very compatible with the other steps outlined here. And for users that are not inclined to try every new gadget program out there or are a bit technically challenged, SharePoint is very easy to use. It looks just like another folder on My Computer and saving to it is very much like saving a document to the My Documents folder.

 

Synchronize your programs automatically (or semi-automatically)

 

The final step in this document creation and display journey may very well take you back to your iPad which is synched to the cloud through one of the many clever .pdf programs. Otherwise use your desktop or laptop or tablet or smart phone or kindle, or… you get the picture. Synch your data and share it with others in your world.

 

If you choose the iPad, you’ll need a good .pdf program. Take your pick, there are dozen’s. I Like PDF Expert (by Readdle)  where I can doodle, highlight, draw circles, boxes and arrows and do all sorts of hands on notation of the document while I am lecturing from it. And with the right app, I can connect my iPad to an overhead projector or share it on a smart board for all to enjoy.

 

When my presentation is done, my document is automatically synched to the SharePoint cloud and available to the groups and individuals with whom you have shared it. And if you make changes to the document, they are available on all the endpoints.

 

Summary

 

What happened to me turned out to be failing to follow my own advice, although in fairness it wasn’t really advice if I had not yet advised it as such.  No matter, the lessons I learned have helped me to more effective. I hope you will find the ideas useful.

 

Decide upon the program you will use to create your specific content and ensure that it will allow you to "Save As" or export to .pdf. Use a .pdf document as the medium of transporting and sharing. Manage the .pdf on Sharepoint, and take advantage of any automatic synchronization of the documents.

 

Don’t feel like a dummy if you can’t figure out how to make this work on the first go around. There are a number of steps involved. But if you routinely create, share, modify, and archive documents in the process of instruction. These ideas should work for you.

 

Let us know if you other useful ideas.

Why you should ban USB drives at school

After spending hours restoring desktops recently, which a clever student had booted from a rogue USB flash drive loaded with Malware, it dawned on me that the convenience of these handy little gadgets might just be overrated. And when combined with the benefits of the cloud, specifically the free cloud available to students via the Office 365 (live@edu) service, the risks vs. benefit ratio has clearly tipped towards risk.

I know it seems like such a simple way to transport data like homework, projects, photos, etc, but it also just as easy to transport utilities that can destroy the hard drives on your computers, take direct control of the underlying computer hardware, or modify computer registry errors in a way that is nearly impossible to repair.

You may have the very best security practices in place, such as a perimeter Unified Threat Management (UTM) device, endpoint Anti-Virus protection, and separate VLans (network isolation), and yet be vulnerable to a meltdown caused by a free download from the Internet attached directly onto a PC in your school. It is nearly impossible to guarantee computer security if there is physical access to the device.

Banning USB devices is one of the simplest and most effective ways to reduce the cost of network administration in your school.

But aside from the security aspects, there are also some real practical benefits of tossing those USB drives. Let’s take a look at the advantages to see if they don’t, in your specific circumstance, outweigh the benefits.

Here are the top 10 reasons why you should ban USB drives at your school, in favor of the cloud:

• 10) Eliminate the cost of purchasing the hardware. At $5.00 - $75.00 ea. (depending on capacity), you could save a bundle of money.
• 9) Reduce the cost of managing the devices – tracking these identical (presumably) looking devices and accounting for them can be burdensome.
• 8) Avoid the cost of replacing the devices – responsibility for replacing the drives when they are lost; placing identity (ownership) upon them is difficult.
• 7) Reduce plagiarism - unauthorized sharing of work is nearly impossible to detect and prevent while using a flash drive.
• 6) Improve collaboration – accountable sharing of work is possible in the cloud, impossible on a flash drive.
• 5) Reduce support costs – time spent unnecessarily managing infected or otherwise misconfigured hardware is a real cost.
• 4) Lower the cost of your infrastructure – spending money on student servers can in most cases be completely eliminated.
• 3) Improving teacher to student interaction – with cloud based services, teachers can simultaneously push information to an entire class of students.
• 2) Increase student access to teachers – individual work can be made available to teachers with no extra effort by the student other than saving the work to their private cloud space.
• 1) Eliminating the excuse of “I forgot my homework, it's on my flash drive!” Homework is always a device away (computer, tablet, phone, etc). Presuming it is done, of course!

There you have it, ten solid reasons to ban flash drives from your school.

Now if you are more gently persuaded, have plenty of resources, and don’t want to offend anyone’s sensitivities, you could adopt a more persuasive approach to the matter by making cloud services available to your students and making flash drives subject to inspection if used on school computers.

Given the chance, smart students will quickly realize the tremendous advantages of using their own private cloud and soon leave their flash drives at home.

Why you should consider membership in Microsoft's IT Academy

Microsoft IT Academy provides Information Technology training resources for students, teachers, and administrators. Deliverables are Microsoft certifications for students and staff, real and measurable outcomes improving technology instruction and increasing operational efficiency. Here are four reasons you should consider membership in the Microsoft IT Academy:

1. Your students will obtain real 21^st century skills propelling them into careers as information workers, straight from high school, or providing college credit for their post-secondary journey.
2. Your teaching staff will improve their ability to both use and instruct technology in the classroom.
3. Your administration will become more efficient, functionally and financially.
4. Your enrollment will increase as students seek out a more relevant and challenging curriculum.

Grandiose promises, perhaps. But consider the scenario found too often in charter schools today - reduced funding, lackluster enrollment numbers, task saturated teaching staff, and an endless stream of regulation and compliance matters, communication challenges, and budget realities facing administrators.

But can a simple add-on to your annual Microsoft school agreement really change all of that? We believe it can. And here are the transformations we envision:

Students

In addition to traditional academics, students need better information technology skills. This is universally true no matter what career or education pathway they pursue. IT Academy offers a world-class curriculum providing hands-on skill and experience needed to succeed in any career. End of course exams provide actual Microsoft certifications which are recognized world-wide as standard measures of technical competence. Many of these certifications count for college credit after graduation.

Teachers

The curriculum is "ready-to-teach", allowing teachers to focus on delivery, not research and course content creation. This curriculum is managed on-line, by Microsoft, and easily integrated into both new and existing classes. All teaching staff have access to professional development normally costing hundreds of dollars per course, and earn their own Microsoft certifications.

Administrators

Visionary technology plans often get lost in the day-to-day challenges of operating a school. Improving that vision will help, but improving the skill of staff members, relative to the specific technologies introduced, is much more effective. Empowered staff members will drive efficiencies into the entire organization by better communication, collaboration, and access to information.

Community

Schools that produce outstanding results are the pride of their community and that will be reflected in their enrollment. And that is the critical measure of viability for your school.


Is your school a good candidate for the Microsoft IT Academy? Are you eligible? Contact us to find out more, or look for a link on our blog. Ready to join? Let's review your Microsoft licensing agreements and see where you stand. Some of our schools have restructured their annual licensing agreement to include an IT Academy subscription and actually reduced their overall licensing costs.