Friday, March 22, 2013

Introduction to SharePoint – Part 4

I never thought I would write this article, it’s contrary to what we’ve been recommending for over 10 years. But after a recent experience attempting to train staff members to use the Joomla Content Management System (CMS), I have come to appreciate how difficult it can be to manage content on your website – even using a Content Management System.

There are cases when required changes to content on your public facing website are insufficient to justify the complexity associated with a full blown CMS system. If your website is less content centric, then SharePoint might work just fine.

One of our core philosophies is that it always takes more resources, in terms of time (if self-managed) or money (if outsourced), to manage content on your public facing website than it does to build it in the first place. This is almost universally true. And while managing your own website content sounds like a great idea, it needs more planning than an afterthought.

You must be very purposeful in your website design because managing your own content needs to be really simple if you expect your staff to do it. And I mean REALLY easy. What may seem a simple process for a technically inclined individual is not necessarily easy for the typical administrative assistant or teacher.

SharePoint brings the familiarity of Microsoft Office Professional (mostly Word) into the content management arena of your public facing website. If you can create a Word document, then with just a little introduction you will be able to create and modify web pages in your public facing website.

So why would you want to do this? Good question…

It boils down to three things:

1. Cost
2. Timeliness
3. Appearance

It’s interesting that these reasons mirror the frustrations we hear about when discussing a schools experience managing their website. It costs too much to change content, it takes too long to do so, and the appearance is often inconsistent or outdated.

You can spend a small fortune on hiring a graphic design team, implementing that design into web pages, and then making all the moving pieces work together. And that may be an important part of your overall marketing strategy. Or you can use a free website package that comes with your $4.95 per month hosting package and creates your website automatically by using one of a few selected templates. Both options, while at opposite ends of the spectrum are viable; but you might consider a more balanced approach.

By using SharePoint, a core component of Office 365 for Education you can have a professional looking website that also functions well. Setting up your website is quite simple and there is no cost associated with hosting your website – it’s part of the package offered free for Education.

In fairness, don’t plan to get by without spending some resources for your website – otherwise it will look like a free website. Rather, spend a modest amount to have a professionally designed logo and decide upon a color scheme, and then get some guidance on the layout. You’ll also need some initial help in setting up the basic pages. Once these preliminaries are accomplished, the rest is honestly very easy to do.

Let’s review each proposed advantage and see if you don’t agree:

Cost

When evaluating costs for your website, be sure to calculate total cost which include your domain name, hosting, graphic design, site construction, and the biggest of all – content management going forward.

The most common mistake is to assume that the largest cost component of your website is building it in the first place, this is rarely the case. While graphic design, site layout, and site construction can be costly, they determine the process by which you either begin to save money (self-management capabilities) or by which you are locked in to spending money (professional management).

You may be fine about having your website professionally managed. But don’t make the mistake of assuming it will manage itself or that you can easily manage it internally if you provide no blueprints to your website design team. You must determine, in advance, the correct technology upon which your website is constructed in order to enable self-management.

SharePoint saves you money by providing an unparalleled hosting platform (at no cost for education) and a robust set of tools to layout your website in an attractive manner utilizing your design elements and color scheme. Then it provides a WYSIWYG ribbon, similar to all Microsoft Office programs to add and manage text, images, links, forms, and other widgets (also called add-ins or plug-ins).

Let me emphasize the concept I opened with. We have recommended Joomla for over a decade as the Website Content Management System of choice for Charter School. The variety of features (widgets, plug ins, add-ins, extensions, etc.) is unparalleled, and far exceeds SharePoint. But, if you have a simple website design in mind, don’t update your website multiple times each day, and don’t have special functional requirements (ie. dual language, newsletters, etc.) then SharePoint will be perfectly adequate.

Timeliness

It is said that the shortest distance between two points is a straight line. While true, the distance between points is equally important as the route in most cases.

The quickest way to update your website is to enable those who create content in your organization to publish that content on your website. This is both the straight path and short distance you want. I have never understood why a school would tolerate waiting days or weeks to have a paragraph or two changed on their website. This is as nonsensical as it is inefficient.

Appearance

The moniker of “Beauty is in the eye of the beholder” applies to your website. Ask a dozen individuals from your school about your website appearance and you will get a dozen different responses.

So what really constitutes an attractive looking website? This is the Holy Grail of site designers around the world. It is a question that I cannot answer, only one that your school – through whatever process – must answer. And I have seen this literally take a year to do!

From a non-design perspective, all I can suggest is that a consistent display of page sizes, fonts, color schemes, and layout add to the overall appearance of your site.  Well sized and place imagery, logos, and other design elements are also important.

SharePoint does this far better than individually coded pages of html. It has only slightly less flexibility than Joomla to do this and allows non-programmers to pick a basic page layout, type in text and insert images, then publish a new web page that looks similar and complimentary to the rest of your site.

Summary

If your school has a very simple website, you may find that SharePoint (included in Office 365 for Education) is a perfect platform for your public facing website. It allows you to manage your website in a cost effective and timely manner that yields an attractive result.

If you are tired of paying significant fees and waiting too long for website content updates, consider changing your public facing website to SharePoint, part of your Office 365 for Education system.

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