Managing Technology Resources

Too often we think about technology in terms of acquiring it and fixing it, with only secondary consideration to how it is managed as a powerful asset.

Once the technology infrastructure is in place, it requires ongoing oversight and administration. This is the most significant challenge facing charter schools, which tend to inadequately staff the infrastructure, for good reason.

The level of complexity demands much more than a part-time staff member or a part-time parent volunteer. And prevailing rates for competent network engineers typically exceed the compensation for charter school administrators or principals —a situation that is not sustainable.

We suggest a different management model to addresses this dilemma. It starts with competent technical support using consistent (weekly) scheduling, automated monitoring systems, a robust help-desk system, simplified integration, and unlimited 8 X 5 support.

Most freestanding schools can be managed in one day per week, unless you are working on new projects or on major upgrades. This keeps the annual costs of managing your infrastructure in line, yet provides the level of expertise required to manage these complex systems.